Privacy Policy

Last Updated: December 19, 2025

1. Introduction

Social Sync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Social Media Manager application.

2. Information We Collect

2.1 Account Information: When you connect your social media accounts (YouTube, Facebook, Instagram, TikTok), we collect account identifiers and authentication tokens necessary to manage your content.

2.2 Content Data: We process video files, metadata, and content you upload or process through our service.

2.3 Usage Data: We collect information about how you interact with our application, including processing preferences and feature usage.

2.4 Technical Data: We may collect device information, IP addresses, and browser type for security and optimization purposes.

3. How We Use Your Information

We use the collected information to:

  • Provide video processing and content management services
  • Upload and schedule content to your connected social media platforms
  • Improve our AI-powered features (transcription, content generation, etc.)
  • Maintain and improve our service quality
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: With third-party services (OpenAI, Pexels, Pixabay) necessary for our features
  • Social Media Platforms: Content you choose to upload is shared with your connected platforms per your instructions
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (see Data Deletion section)
  • Withdraw consent for data processing
  • Export your data

7. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: blake@ivytutoring.net

Data Protection Officer: Available upon request